Service Description
- The Service Provider offers on-demand printing services for graphics, which may include, but are not limited to, digital images, illustrations, logos, designs, and other visual content.
- The Customer may submit their graphics to the Service Provider for printing on various materials, such as paper, fabric, canvas, or other substrates, as agreed upon between the parties.
- The Customer acknowledges that the final printed output may have slight variations in color, texture, or quality compared to the original graphics due to the limitations of the printing process and materials used.
Graphic Ownership and Rights
- The Customer represents and warrants that they own or have obtained the necessary rights, licenses, or permissions to use and reproduce the graphics submitted for printing.
- The Customer retains all intellectual property rights to their graphics. However, by submitting the graphics to the Service Provider, the Customer grants the Service Provider a non-exclusive, worldwide, royalty-free license to reproduce, display, and distribute the graphics solely for the purpose of providing the on-demand printing services.
Orders and Pricing
- The Customer shall place orders for printing services by providing the necessary details, including graphic files, size specifications, quantity, and any additional requirements specified by the Service Provider.
- The pricing for on-demand printing services shall be determined by the Service Provider and communicated to the Customer prior to order confirmation. Prices may vary based on factors such as size, material, quantity, and complexity of the graphics.
- The Customer shall pay the agreed-upon price for the services, including any applicable taxes, shipping fees, or additional charges specified by the Service Provider.
Delivery and Shipping
- The Service Provider shall make reasonable efforts to fulfill and deliver the printed graphics within the agreed-upon timeframe. However, the Service Provider does not guarantee specific delivery dates and shall not be liable for any delays beyond their control.
- The Customer shall provide accurate shipping information, and any additional costs incurred due to incorrect or incomplete information shall be borne by the Customer.
- Risk of loss or damage to the printed graphics passes to the Customer upon delivery. The Customer is responsible for inspecting the delivered items promptly and notifying the Service Provider of any defects or damages within a reasonable time.
Cancellations and Refunds
- Once an order is confirmed and payment is made, cancellations or modifications may not be possible. The Service Provider reserves the right to charge a cancellation fee if applicable.
- Refunds or replacements may be offered at the Service Provider's discretion in cases of manufacturing defects, damages during shipping, or errors on the part of the Service Provider. The Customer must notify the Service Provider within a reasonable time to be eligible for a refund or replacement.
Limitation of Liability
- The Service Provider shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the on-demand printing services, including but not limited to lost profits, loss of data, or loss of business opportunities.
- The total liability of the Service Provider, whether in contract, warranty, tort (including negligence), or otherwise, shall be limited to the amount paid by the Customer for the specific printing services giving rise to the claim.
Termination
- Either party may terminate this Agreement by providing written notice to the other party.
- Upon termination, the Customer shall pay any outstanding amounts owed to the Service Provider for services provided before the termination date.
Governing Law and Dispute Resolution
- This Agreement shall be governed by and construed in accordance with the laws of New Jersey.
- Any disputes arising out of or relating to this Agreement shall be resolved through good faith negotiations between the parties. If a resolution cannot be reached, the parties agree to submit the dispute to binding arbitration in accordance with the rules of Custom Tees Direct in New Jersey.
Entire Agreement
This Agreement constitutes the entire understanding between the Customer and the Service Provider regarding the on-demand printing services and supersedes any prior agreements or understandings, whether written or oral.
By proceeding with the on-demand printing services, the Customer acknowledges that they have read, understood, and agreed to be bound by these terms and conditions.
